When a moderator facilitates a Citizen Meeting for us, this person has a crucial role in ensuring the meeting runs smoothly, productively and fairly. An atmosphere is created where all citizens feel welcome and encouraged to participate. A moderator ensures a dynamic town hall meeting is conducted in respectful communication where all voices are heard. Moderators clearly communicate the purpose of a town hall meeting and the topics being discussed. They ask open questions and understand that everyone will have the opportunity to contribute. Moderators guide the conversation and are very careful to remain neutral and impartial during the meeting. They avoid expressing personal opinions or favoring certain points of view. In this way, they ensure that the meeting remains objective. If conflicts or disagreements arise during the meeting, our moderator is able to handle these professionally and peacefully. He or she is familiar with conflict resolution strategies and ensures that calm is maintained during the town hall meeting, Our moderators are mindful of time and make sure to work within the scheduled time frame. The moderator makes sure that at the end of the town hall meeting, a summary of the main points and results achieved is made. Based on the meeting, the moderators can discuss any next steps that can be taken after the meeting. By facilitating a town hall meeting in this way, the moderator helps create a meaningful and constructive experience for all participants and promotes democratic engagement and involvement in the community.